AZRAR User Guide

You only need a Windows PC — no servers, no cloud subscriptions. Getting started:

Download & install

1. Download the latest version (AZRAR-Setup.exe) from the link we send you.
2. Run the installer. Windows may show “Windows protected your PC” — this is normal for new apps; click More info then Run anyway. The app is signed and safe.
3. Finish installation like any Windows app; a desktop shortcut is created.

First launch & free trial

1. On first launch, read and accept the End-User License Agreement (EULA).
2. A 30-day free trial starts automatically with all features — no credit card.

Permanent activation

1. Open the Activation screen and copy your Device Fingerprint.
2. Send it to us via WhatsApp or email; we'll send back your license file.
3. Load the license file from the Activation screen — the system unlocks fully, forever.

Before entering any contract, set your office identity and create staff accounts — it saves a lot of time later.

Office details

• From Settings, enter your office name, logo and contact info — they appear automatically on printed contracts, reports and invoices.
• Set the currency and default late-fee and commission settings to speed up contract entry later.

Users & roles (RBAC)

Create an account for each employee and assign one of four roles:

• SuperAdmin — full control of the system, settings and users.
• Admin — full data and report management, without sensitive system settings.
• Manager — follow up contracts, collection and reports.
• Staff — limited daily entry based on what you grant.

You have two ways to store data — pick what fits your office size:

Default mode (local)

The system runs directly on a local database (SQLite) on your PC — with no setup and no internet. All your data is stored locally and backed up automatically. Ideal for a single-PC office.

Multi-device sync (SQL Server) — optional

If you want to share the same data across several PCs in the office:

1. Install SQL Server Express (offered during installation, or install it later). It creates a database and stores connection details in ProgramData\AZRAR\sql-local-credentials.json.
2. Open “Server & Connection Settings” from the side menu.
3. Enter the connection details: Server, Database name, User, Password — or use the auto-import button from the install file.
4. Click Save then Connect, and confirm the status shows “Connected” ✅.

This is your daily starting point — it shows your office status at a glance right after you log in:

• Occupancy rate — how many units are rented vs. vacant.
• Installments due today — so you know who to follow up now.
• Collection overdue — late amounts that need attention.
• Latest alerts — contracts expiring soon, overdue installments and smart reminders.

Register your portfolio first so you can link contracts, maintenance and reports later.

1. Open Properties → New Property.
2. Enter unit details: internal code (auto-generated), type, location, area, owner and status (available / rented / sold / vacant).
3. Attach photos and documents (deed, floor plan) to each unit for easy reference.
4. Save — the unit instantly reflects in the occupancy rate on the Dashboard.

Build one unified database of tenants, owners and brokers — each person gets a full profile and history.

1. From People, click Add and choose the type (tenant / owner / broker).
2. Enter the full details: name, phone, national ID and contact method.
3. Use the blacklist to flag non-compliant clients and get alerted when dealing with them.

The heart of the system — a contract links a property to a tenant and auto-generates an accurate installment schedule.

1. Open Contracts → New Contract, and choose the property and tenant from your database.
2. Enter the annual rent value, start date, duration and number of payments.
3. Choose the payment frequency (monthly / quarterly / yearly).
4. The system calculates installments automatically using actual days (28/29/30/31) — full financial accuracy that protects both you and the client.
5. Save the contract → it's ready to print, generate the legal document and export as PDF, and the installments (promissory notes) are generated automatically.

Track due and overdue installments, and record payments quickly without leaving the page.

Recording a payment

1. From the contract's financial card or the Payments page, open the due installment.
2. Click “Pay” and enter the amount — full or partial. The balance updates instantly without closing the page.

Late fees & corrections

• The system calculates three types of late fees automatically based on actual days overdue.
• You can reverse any wrong payment with a full record kept in the Audit Log.
• Track overdue items from the Dashboard or the overdue report.

Automatic sale and rental commission calculation for each broker or employee linked to a contract.

1. Set the commission rate at the contract or employee level.
2. The system calculates the commission automatically when a deal closes or a payment is collected.
3. Export a detailed commission report per broker whenever needed.

Send personalized messages to your tenants in bulk — your most powerful follow-up and collection tool.

1. Open Bulk WhatsApp and pick a segment (overdue / expiring soon / all).
2. Pick a ready template (payment reminder, renewal notice) or write your own.
3. The system inserts each client's name and amount automatically.
4. Send → chats open one by one for sending from your number.

Decisions backed by numbers — from Comprehensive Reports you generate instant reports and export them to Excel / PDF:

• Owner report: income and expenses per property attributed to its owner.
• Monthly income, overdue and commissions.
• Clearance for tenants at contract end.
• Operational reports on occupancy and maintenance.

Organize maintenance requests and costs per unit.

1. Log a maintenance request with priority (urgent / normal) linked to the relevant unit.
2. Track the status (new / in progress / done) and cost.
3. Each unit keeps a full maintenance history, shown in its profile and the owner report.

Backup & restore

• Daily backup is enabled automatically to protect your data.
• From the Backup page you can create an instant backup, set the save folder, or restore from a previous backup.
• Keep a copy on an external drive or personal cloud regularly for extra safety.

Updates & support

• When a new version is available, the system shows an update screen with “what's new” and one-click download & install.
• To send a suggestion or note, use the “Feedback & Suggestions” page.

• “Windows protected your PC” on install? Normal for new apps — click More info then Run anyway. The app is safe.
• Does it work offline? Yes, fully in local mode (SQLite). Only SQL Server sync needs a network.
• How many devices? Solo: 1, Office: 2, Pro: 3.
• How do I move the license to another PC? The license is bound to the device fingerprint — contact support to issue a license for the new device.
• Is my data secure? Ed25519 digital signature and an integrity check on every launch, plus every action logged in the Audit Log.
• Keyboard shortcuts: F2 focus search · F5 refresh · F6 navigate pages · F9 add · F12 save.
• How do I get support? Via WhatsApp or support@azrar-systems.com.